We don’t yet know details of why the State Department’s Oracle-based database housing consular data for visas and passports has been failing –we just know the problems started after “routine maintenance.” The problems have been plaguing the site for a week now.
I am just back from the Microsoft Worldwide Partner Conference in Washington D.C., where among other things, I attended an Azure partner roundtable hosted by Scott Guthrie, EVP of Cloud and Enterprise. It was a fantastic experience and I must give kudos to Scott and the DX team at Microsoft for putting forth a massive effort to make their partners work in the Azure ecosystem. We had open, two-way dialogue on both the technical and business challenges of growing your business with Azure. We also highlighted the steady stream of innovation, and had insight into some very cool things to come (not mine to disclose however?).
Hanging out with customers is always fun, but I had a particularly good time yesterday hosting a webinar with Juliet Draper, senior DBA for Lookout. The topic was “Closing the Maintenance Window,” and Juliet had some great insights about managing the process of database patching, schema updates, and other tasks.
Having just returned from a cross-country visit to some of our marquee customers, I can’t help but reflect on how the market category for Database Traffic Management has emerged and solidified over the past 3 years. Many times, our customers come to us in a bit of a crisis, generally from an upcoming event like Black Friday or an appearance on Shark Tank, so they need to migrate applications quickly to the cloud to meet business goals, etc. But what’s fun to watch is how after the event has passed, and the many benefits of ScaleArc are realized, those same customers then look to adopt ScaleArc and our database traffic management software in a ubiquitous and permanent way for their application architecture.
I spent some time at Velocity this week – a conference focused on “building a faster, stronger web.” ScaleArc is exhibiting here for the first time, and there was a distinct vibe amongst the attendees here that I really liked – a sort of palpable pride in what they work on all day.
I am always excited to meet customers, especially architects and thought leaders who have been tasked with solving IT challenges that span the entire data center. In my most recent discussions with some of our e-commerce and healthcare customers, there has been one reoccurring theme – “data center modernization.” These customers have slightly different views on what is required, but the consensus is clear – today’s data centers are too rigid and stale, and there is a clear lack of agility in many tiers.
We got a lot of great questions on yesterday’s webinar – Achieving Zero Downtime during Unplanned Outages. We also ended up discussing the same topic in great depth at the Silicon Valley SQL Server User Group last night, again answering a bunch of questions along the way. This synopsis should help anyone looking to architect for increased uptime and app availability.
“Business agility depends on IT agility, and you’re only as agile as your weakest technology link.” That’s how IT industry analyst Zeus Kerravala summed up our recent discussion on agility in IT infrastructure.
There is nothing more rewarding than hearing our customers describe to me how we’ve transformed their business in some way by breaking the chains between applications and databases.
A Fortune 150 customer recently told me, “We’ve been trying every which way to fail MySQL and ScaleArc handles the auto-failover perfectly without any hitches. At this point, I’ve told the business unit that if they want us to support MySQL at the same level of availability as Oracle, it has to be MySQL + ScaleArc or I’m not putting my stamp of approval on it.”
The ScaleArc team had a fantastic time as the lead sponsor for our customer Dell at its annual Make-a-Wish golf fund raising event. We were humbled and honored to meet the Jesus family – the young teenage son is now cancer free, and joy was all over his face as he shared how the foundation made his wish of meeting the Green Bay Packers come true last December.